Privacy Policy

1. Information We Collect

Information You Provide Directly

When you contact us, submit a form, or engage our services, you may provide:

• Contact information — name, email address, phone number, mailing address
• Business information — business name, entity type, industry, annual revenue
• Financial information — tax identification numbers, financial statements, payroll data, and other information necessary to provide accounting, tax, or advisory services
• Communications — messages, questions, and correspondence you send to us
• Scheduling information — appointment preferences collected via our booking tool (Calendly)

Information Collected Automatically

When you visit our website, we automatically collect certain technical information, including:

• IP address and general location (city/country level)
• Browser type, operating system, and device type
• Pages visited, time spent, and referring URLs
• Cookie identifiers and similar tracking data (see Section 4)

Information from Third Parties

We may receive information about you from third parties such as:

• Referral partners who recommend our services
• Public business registries when verifying entity information
• Analytics providers (Google Analytics, Microsoft Clarity)

2. How We Use Your Information

We use your personal information for the following purposes:

• Service delivery — To provide bookkeeping, tax preparation, CFO advisory, business formation, credit services, and other financial services you request
• Communication — To respond to inquiries, schedule consultations, send service updates, and provide support
• Compliance — To meet our legal and regulatory obligations as a financial services provider, including IRS reporting requirements
• Marketing — To send relevant content, newsletters, and promotional material (you may opt out at any time)
• Website improvement — To analyse usage patterns, fix issues, and improve user experience
• Security — To detect fraud, protect our systems, and safeguard client information

3. Sharing & Disclosure

We share your information only in the following circumstances:

Service Providers

We work with trusted third-party vendors who process data on our behalf to operate our business. These include:

• Brevo — Email communications and marketing automation
• Calendly — Appointment scheduling
• Google (Analytics, Site Kit) — Website analytics
• Microsoft Clarity — Session recording and heatmaps
• Fluent Forms — Contact form processing
• Cloud storage and backup providers used to secure client financial records

All service providers are contractually required to protect your information and use it only for the specific purposes we specify.

Legal Requirements

We may disclose your information when required by law, including:

• In response to a court order, subpoena, or government request
• To comply with IRS, SEC, or other regulatory reporting obligations
• To protect the rights, property, or safety of Mac Angelo Financial Services, our clients, or the public

Business Transfers

If Mac Angelo Financial Services is acquired, merges with another entity, or transfers substantially all of its assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on our website before your data is subject to a different privacy policy.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to operate our website and improve your experience. The types of cookies we use include:

• Strictly necessary cookies — Required for the website to function. These cannot be disabled.
• Analytics cookies — Track how visitors use our site (Google Analytics). Data is anonymised and aggregated.
• Marketing cookies — Used to deliver relevant advertising (if remarketing is active). You can opt out at any time.
• Preference cookies — Remember settings you choose (e.g., language, timezone).

Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to:

• View and delete existing cookies
• Block third-party cookies
• Block all cookies (note: this may break some website functionality)

To opt out of Google Analytics specifically, install the Google Analytics Opt-Out Browser Add-on.

5. Data Security

We implement industry-standard security measures to protect your information, including:

• SSL/TLS encryption for all data transmitted between your browser and our website
• Encrypted storage for sensitive client financial records
• Role-based access controls — only authorised personnel may access client data
• Regular security audits and vulnerability assessments
• Automated backups stored in geographically separate locations

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and maintain our client relationship
• Comply with legal obligations (e.g., IRS record-keeping requirements — typically 7 years for tax records)
• Resolve disputes and enforce our agreements

When your information is no longer required, we securely delete or anonymise it in accordance with applicable law. Financial and tax records may be retained longer if required by federal or state regulations.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access — Request a copy of the personal information we hold about you
• Correction — Request correction of inaccurate or incomplete data
• Deletion — Request deletion of your data, subject to legal retention requirements
• Opt-out of marketing — Unsubscribe from marketing emails at any time using the link in any email, or by contacting us directly
• Data portability — Request your data in a portable, machine-readable format where technically feasible
• Withdraw consent — Where we rely on consent to process your data, you may withdraw it at any time

California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what categories of personal information we collect and sell (we do not sell personal information), and the right to opt out of sale. To exercise these rights, contact us at hq@macangelo.io.

Exercising Your Rights

To exercise any of the above rights, contact us using the details in Section 11. We will respond within 30 days. We may need to verify your identity before processing your request.

8. Third-Party Services & Links

Our website may contain links to third-party websites, tools, and services (including Calendly for booking). We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party service you use through our website.

Third-party tools integrated on our site include Google Analytics, Microsoft Clarity, and Brevo. Each of these services has its own privacy policy, and we recommend reviewing them to understand how your data is handled.

9. Children's Privacy

Our services are intended for business owners and individuals who are 18 years of age or older. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that we have inadvertently collected information from a child under 18, we will delete it promptly. If you believe a child has provided us with their information, contact us at hq@macangelo.io.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:

• Update the "Last Updated" date at the top of this page
• Notify active clients via email
• Post a notice on our website for a reasonable period

Your continued use of our website or services after any changes constitutes acceptance of the updated policy. We encourage you to review this page periodically.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us: